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Building rapport is what you do best

Our customers may need to contact us at any point as they design and buy their Wren kitchen – and we’re right here to answer their questions, soothe any worries and sort any problems.

Our customer service success is all down to building a genuine, friendly rapport from the start. You might be speaking with customers directly by phone or responding to emails – whichever, you’ll be the professional voice of Wren committed to making every interaction memorable.

We’ll provide all the training you need to talk our customers through anything they might need to know. But it’s your ability to remain upbeat, helpful, knowledgeable, and calm under pressure that will ensure your success here.

As well as the most competitive pay in the customer service industry plus exceptional training, you’ll have every chance to progress with your own career development plan.


Developing your career

We offer all new team members the opportunity to advance with a nationally recognised qualification after working with us for six months.

Free eye tests

We offer free eye tests and a contribution towards new glasses to help keep your eyes healthy.

Best pay in the industry

We offer the most competitive pay in the customer service industry. Entry level salaries start from £22,400 plus a quarterly bonus.

Employee of the month

Our employee of the month is rewarded with a £50 voucher, priority parking and a certificate.

Subsidised commuter transport

Take advantage of our first-class Wren Flyer coach which offers subsidised or even free transport to and from work.

Employee discount

All employees and their friends and family can get a discounted Wren kitchen after a year’s service.




I’m enjoying every moment of my nine-year journey with Wren and it’s been amazing to see the company go from strength to strength. I thoroughly enjoy my role on a daily basis. I am excited to see how the business will develop in the future as I continue to be a part of the Wren success story.

Megan Carine
Case Manager

Wren really is like one big family and everyone is eager to help each other grow and progress. I’m part of such an amazing team, where I learn so much every day and I wouldn’t want to be anywhere else!

Kim Oglesby
Customer Operations Manager