[{"Postcode":"GU","Location ID":136},{"Postcode":"RG","Location ID":72},{"Postcode":"SL","Location ID":80},{"Postcode":"LU","Location ID":24},{"Postcode":"CB","Location ID":123},{"Postcode":"DE","Location ID":113},{"Postcode":"HP ","Location ID":47},{"Postcode":"AL","Location ID":205},{"Postcode":"EN","Location ID":48},{"Postcode":"IP","Location ID":52},{"Postcode":"PE","Location ID":157},{"Postcode":"LE","Location ID":116},{"Postcode":"LN","Location ID":56},{"Postcode":"LU","Location ID":59},{"Postcode":"NG","Location ID":95},{"Postcode":"NN","Location ID":120},{"Postcode":"NN","Location ID":168},{"Postcode":"NR","Location ID":64},{"Postcode":"NR","Location ID":228},{"Postcode":"NG","Location ID":65},{"Postcode":"PE","Location ID":151},{"Postcode":"SG","Location ID":83},{"Postcode":"WD","Location ID":122},{"Postcode":"SS","Location ID":22},{"Postcode":"CM","Location ID":29},{"Postcode":"CO","Location ID":31},{"Postcode":"CM","Location ID":45},{"Postcode":"CM","Location ID":201},{"Postcode":"DN","Location ID":89},{"Postcode":"WD","Location ID":162},{"Postcode":"SS","Location ID":82},{"Postcode":"RG","Location ID":121},{"Postcode":"GU","Location ID":172},{"Postcode":"RG","Location ID":173},{"Postcode":"GU","Location ID":40},{"Postcode":"PO","Location ID":70},{"Postcode":"GU","Location ID":178},{"Postcode":"SO","Location ID":81},{"Postcode":"W, WC","Location ID":96},{"Postcode":"W","Location ID":111},{"Postcode":"E","Location ID":23},{"Postcode":"BR","Location ID":28},{"Postcode":"SW","Location ID":214},{"Postcode":"SE","Location ID":215},{"Postcode":"CR","Location ID":33},{"Postcode":"E","Location ID":230},{"Postcode":"N","Location ID":138},{"Postcode":"EN","Location ID":130},{"Postcode":"SE","Location ID":170},{"Postcode":"UB","Location ID":46},{"Postcode":"N","Location ID":260},{"Postcode":"BR","Location ID":66},{"Postcode":"RM","Location ID":73},{"Postcode":"SE","Location ID":206},{"Postcode":"NW","Location ID":112},{"Postcode":"YO","Location ID":246},{"Postcode":"YO","Location ID":254},{"Postcode":"BD","Location ID":266},{"Postcode":"CA","Location ID":97},{"Postcode":"CA","Location ID":156},{"Postcode":"DG","Location ID":209},{"Postcode":"CA","Location ID":183},{"Postcode":"DH","Location ID":153},{"Postcode":"NE","Location ID":41},{"Postcode":"NE","Location ID":259},{"Postcode":"NE","Location ID":63},{"Postcode":"NE","Location ID":165},{"Postcode":"TS","Location ID":115},{"Postcode":"SR","Location ID":132},{"Postcode":"N","Location ID":233},{"Postcode":"NW","Location ID":19},{"Postcode":"WA","Location ID":149},{"Postcode":"OL","Location ID":104},{"Postcode":"BB","Location ID":135},{"Postcode":"LA","Location ID":219},{"Postcode":"BL","Location ID":25},{"Postcode":"CH","Location ID":30},{"Postcode":"CH","Location ID":211},{"Postcode":"CW","Location ID":213},{"Postcode":"LL","Location ID":212},{"Postcode":"CW","Location ID":218},{"Postcode":"L","Location ID":57},{"Postcode":"L, CH, WA","Location ID":227},{"Postcode":"M","Location ID":60},{"Postcode":"M","Location ID":229},{"Postcode":"M","Location ID":140},{"Postcode":"OL","Location ID":150},{"Postcode":"PR","Location ID":71},{"Postcode":"WA","Location ID":253},{"Postcode":"WA","Location ID":90},{"Postcode":"SE","Location ID":100},{"Postcode":"OX","Location ID":143},{"Postcode":"WR","Location ID":180},{"Postcode":"GL","Location ID":181},{"Postcode":"CT","Location ID":88},{"Postcode":"RH ","Location ID":249},{"Postcode":"BN","Location ID":125},{"Postcode":"GU","Location ID":44},{"Postcode":"ME","Location ID":20},{"Postcode":"MK","Location ID":61},{"Postcode":"0X","Location ID":67},{"Postcode":"HP ","Location ID":197},{"Postcode":"OX","Location ID":176},{"Postcode":"N","Location ID":177},{"Postcode":"RG","Location ID":166},{"Postcode":"IP","Location ID":167},{"Postcode":"ME","Location ID":192},{"Postcode":"TN","Location ID":75},{"Postcode":"CM","Location ID":124},{"Postcode":"BN","Location ID":91},{"Postcode":"BS","Location ID":26},{"Postcode":"TA","Location ID":200},{"Postcode":"BS","Location ID":199},{"Postcode":"GL","Location ID":110},{"Postcode":"EX","Location ID":127},{"Postcode":"EX","Location ID":223},{"Postcode":"GL","Location ID":43},{"Postcode":"GL","Location ID":179},{"Postcode":"HR","Location ID":184},{"Postcode":"PL","Location ID":109},{"Postcode":"TR","Location ID":191},{"Postcode":"BH","Location ID":69},{"Postcode":"EX","Location ID":164},{"Postcode":"SN","Location ID":87},{"Postcode":"BA","Location ID":222},{"Postcode":"TA","Location ID":134},{"Postcode":"WS","Location ID":102},{"Postcode":"B","Location ID":119},{"Postcode":"DY","Location ID":265},{"Postcode":"B","Location ID":263},{"Postcode":"B","Location ID":182},{"Postcode":"B","Location ID":224},{"Postcode":"CV","Location ID":32},{"Postcode":"DY","Location ID":36},{"Postcode":"B","Location ID":39},{"Postcode":"B","Location ID":79},{"Postcode":"SY","Location ID":131},{"Postcode":"SY","Location ID":221},{"Postcode":"SY","Location ID":225},{"Postcode":"ST","Location ID":85},{"Postcode":"B","Location ID":129},{"Postcode":"DY","Location ID":144},{"Postcode":"WV","Location ID":133},{"Postcode":"SY","Location ID":210},{"Postcode":"BD","Location ID":105},{"Postcode":"BD","Location ID":118},{"Postcode":"HD","Location ID":50},{"Postcode":"LS","Location ID":55},{"Postcode":"BD","Location ID":216},{"Postcode":"WF","Location ID":117},{"Postcode":"BD","Location ID":103},{"Postcode":"DN","Location ID":21},{"Postcode":"HU, YO","Location ID":245},{"Postcode":"YO","Location ID":239},{"Postcode":"DN","Location ID":34},{"Postcode":"YO","Location ID":240},{"Postcode":"HG","Location ID":137},{"Postcode":"HU","Location ID":51},{"Postcode":"YO","Location ID":241},{"Postcode":"S","Location ID":74},{"Postcode":"YO","Location ID":244},{"Postcode":"DN","Location ID":76},{"Postcode":"S","Location ID":78},{"Postcode":"YO","Location ID":242},{"Postcode":"YO","Location ID":92},{"Postcode":"NE","Location ID":231},{"Postcode":"AB","Location ID":18},{"Postcode":"KA","Location ID":108},{"Postcode":"DD","Location ID":37},{"Postcode":"EH","Location ID":171},{"Postcode":"EH","Location ID":38},{"Postcode":"G","Location ID":42},{"Postcode":"G","Location ID":195},{"Postcode":"PA","Location ID":217},{"Postcode":"IV","Location ID":154},{"Postcode":"PH","Location ID":202},{"Postcode":"KY","Location ID":53},{"Postcode":"PH","Location ID":196},{"Postcode":"ML","Location ID":128},{"Postcode":"ML","Location ID":54},{"Postcode":"PA","Location ID":68},{"Postcode":"FK","Location ID":84},{"Postcode":"FK","Location ID":226},{"Postcode":"G","Location ID":258},{"Postcode":"IV","Location ID":185},{"Postcode":"CF","Location ID":27},{"Postcode":"CF","Location ID":220},{"Postcode":"LL","Location ID":163},{"Postcode":"NP","Location ID":62},{"Postcode":"SA","Location ID":86},{"Postcode":"SA","Location ID":193},{"Postcode":"AL","Location ID":238},{"Postcode":"DY","Location ID":264},{"Postcode":"LN","Location ID":271},{"Postcode":"NP, PO","Location ID":267}]

Building rapport is what you do best

Our customers may need to contact us at any point as they design and buy their Wren kitchen – and we’re right here to answer their questions, soothe any worries and sort any problems.

Our customer service success is all down to building a genuine, friendly rapport from the start. You might be speaking with customers directly by phone or responding to emails – whichever, you’ll be the professional voice of Wren committed to making every interaction memorable.

We’ll provide all the training you need to talk our customers through anything they might need to know. But it’s your ability to remain upbeat, helpful, knowledgeable, and calm under pressure that will ensure your success here.

As well as the most competitive pay in the customer service industry plus exceptional training, you’ll have every chance to progress with your own career development plan.

credit_cardSalary: $35000 - $90000 Per Year

View job

Developing your career

We offer all new team members the opportunity to advance with a nationally recognised qualification after working with us for six months.

Free eye tests

We offer free eye tests and a contribution towards new glasses to help keep your eyes healthy.

Best pay in the industry

We offer the most competitive pay in the customer service industry. Entry level salaries start from £22,400 plus a quarterly bonus.

Employee of the month

Our employee of the month is rewarded with a £50 voucher, priority parking and a certificate.

Subsidised commuter transport

Take advantage of our first-class Wren Flyer coach which offers subsidised or even free transport to and from work.

Employee discount

All employees and their friends and family can get a discounted Wren kitchen after a year’s service.

CASE STUDY

Kieran Howitt

Kieran’s journey has been one of progression and development, from starting as an advisor within the Customer Services Installations team back in 2018 and then moving to Warranty Advisor, Team Manager, and to his current role of Customer Operations Manager.

Watch the full video

Life in customer service

When you join us in either Barton-upon-Humber or Scunthorpe you’ll feel right at home. Not only do we provide excellent workplace facilities, you’ll receive all the training you need to ensure you’re ready to deliver exceptional service to our customers. You’ll have the very best equipment and technology at your fingertips and you’ll be recognised and rewarded with the best pay and benefits package in the business.

The sky’s the limit

If you want to take control of your own career path as you grow and develop, Wren’s the place for you. To start you’ll benefit from on-the-job training, one-to-one coaching and a range of courses and qualifications to take. But with so many departments and job opportunities available across our business, if you decide on a change of direction later down the line you could easily have the chance to progress into other areas too. Whatever your career ambitions, the sky really is the limit at Wren.

A thriving family culture

We’re an independent, family-run business – and it shows! Our energetic and inspiring culture is a true representation of the diverse range of people of all ages and from all backgrounds who work with us. From our subsidised restaurants and transport to our fun ‘Wrensdays’, you’ll get the chance to socialise with your own team and wider colleagues and feel like a valued member of the Wren family.

AREAS OF WORK

Find your dream role

CUSTOMER CARE

Operations Managers
Team Managers
Senior Advisors
Advisors

INSTALLATIONS

Operation Managers
Customer Managers
Installation Coordinators

AFTERCARE

Operation Managers
Team Managers
Warranty Advisors

ADMINISTRATION

Remedial Coordinators
Quality Analysts
Administrators

View all our current Customer Service vacancies

WORKING IN

CUSTOMER SERVICES

I’m enjoying every moment of my nine-year journey with Wren and it’s been amazing to see the company go from strength to strength. I thoroughly enjoy my role on a daily basis. I am excited to see how the business will develop in the future as I continue to be a part of the Wren success story.

Megan Carine

Case Manager

Wren really is like one big family and everyone is eager to help each other grow and progress. I’m part of such an amazing team, where I learn so much every day and I wouldn’t want to be anywhere else!

Kim Oglesby

Customer Operations Manager

View Customer Service vacancies

Help and support our valued customers

Featured Jobs

Customer Support Representative

Online Hiring Event - NEW SHOWROOM - Union NJ

In-Person Hiring Event - New Showroom - Union NJ

In-Person Hiring Event - Levittown

Online Hiring Event - Allentown PA

Online Hiring Event - Yonkers, NY!

Online Hiring Event - NJ

Sales Representative

Sales Representative

Buyer

Accountant

Assistant General Manager

Graphic Designer

Assistant General Manager

General Showroom Manager

Assistant General Manager

Sales Representative

Sales Representative

Sales Representative

Sales Representative

BENEFITS

Kieran Howitt

Life in customer service

The sky’s the limit

A thriving family culture

Find your dream role

CUSTOMER SERVICES

About us

Privacy & Legal

Visit the shop

Help and support our valued customers

Featured Jobs

Customer Support Representative

Online Hiring Event - NEW SHOWROOM - Union NJ

In-Person Hiring Event - New Showroom - Union NJ

In-Person Hiring Event - Levittown

Online Hiring Event - Allentown PA

Online Hiring Event - Yonkers, NY!

Online Hiring Event - NJ

Sales Representative

Sales Representative

Buyer

Accountant

Assistant General Manager

Graphic Designer

Assistant General Manager

General Showroom Manager

Assistant General Manager

Sales Representative

Sales Representative

Sales Representative

Sales Representative

BENEFITS

Kieran Howitt

Life in customer service

The sky’s the limit

A thriving family culture

Find your dream role

CUSTOMER SERVICES

About us

Privacy & Legal

Visit the shop

Location

Social