Kieran Howitt
Kieran’s journey has been one of progression and development, from starting as an advisor within the Customer Services Installations team in 2018 to his current role of a Senior Customer Operations Manager.
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Building rapport is what you do best
Our customers may need to contact us at any point as they design and buy their Wren Kitchen – and we’re right here to answer their questions, soothe any worries and sort any problems.
Our Customer Service success is all down to building a genuine, friendly rapport from the start. You might be speaking with customers directly by phone or responding to emails – whichever, you’ll be the professional voice of Wren committed to making every interaction memorable.
We’ll provide all the training you need to talk our customers through anything they might need to know. But it’s your ability to remain upbeat, helpful, knowledgeable, and calm under pressure that will ensure your success here.
As well as the most competitive pay in the Customer Service industry plus exceptional training, you’ll have every chance to progress with your own career development plan.
location_on Location: Barton-upon-Humber
portrait Department: Customer Services
credit_cardSalary: £23,583 plus up to £2,000 pa bonus
View joblocation_on Location: Barton-upon-Humber, UK
portrait Department: Customer Services
credit_cardSalary: £25,583 including bonus
View joblocation_on Location: Barton-upon-Humber, UK
portrait Department: Customer Services
credit_cardSalary: £23,583 plus up to £2,000 pa bonus
View joblocation_on Location: Barton-upon-Humber, UK
portrait Department: Customer Services
credit_cardSalary: £24,654 plus up to £3,000 pa bonus
View joblocation_on Location: Scunthorpe, UK
portrait Department: Customer Services
credit_cardSalary: £23,583 plus up to £2,000 pa bonus
View joblocation_on Location: Barton-upon-Humber
portrait Department: Customer Services
credit_cardSalary: £23,583 plus up to £2,000 pa bonus
View joblocation_on Location: Barton-upon-Humber, UK
portrait Department: Customer Services
credit_cardSalary: £23,583 plus up to £2,000 pa bonus
View jobBest pay in the industry
We offer the most competitive pay in the Customer Service industry. Entry level salaries start from £23,583 plus a quarterly bonus.
Employee of the month
Our employee of the month is rewarded with a £100 voucher, priority parking and a certificate.
Recommend a friend
If you recommend a friend who goes on to successfully join our Customer Services team, you’ll earn up to £2,000 through our refer a friend scheme.
Employee discount
All employees and their friends and family can get up to 40% discount on a Wren Kitchen after a year’s service.
Employee wellbeing
Every employee can benefit from our Employee Assistance Programme, a free, confidential counselling service.
Subsidised commuter transport
Take advantage of our first-class Wren Flyer coach which offers subsidised transport to and from work.
Kieran’s journey has been one of progression and development, from starting as an advisor within the Customer Services Installations team in 2018 to his current role of a Senior Customer Operations Manager.
When you join us in either Barton-upon-Humber or Scunthorpe you’ll feel right at home. Not only do we provide excellent workplace facilities, you’ll receive all the training you need to ensure you’re ready to deliver exceptional service to our customers. You’ll have the very best equipment and technology at your fingertips and you’ll be recognised and rewarded with the best pay and benefits package in the business.
If you want to take control of your own career path as you grow and develop, Wren’s the place for you. To start you’ll benefit from on-the-job training, one-to-one coaching and a range of courses and qualifications to take. But with so many departments and job opportunities available across our business, if you decide on a change of direction later down the line you could easily have the chance to progress into other areas too. Whatever your career ambitions, the sky really is the limit at Wren.
We’re an independent, family-run business – and it shows! Our energetic and inspiring culture is a true representation of the diverse range of people of all ages and from all backgrounds who work with us. From our subsidised restaurants and transport to our fun ‘Wrensdays’, you’ll get the chance to socialise with your own team and wider colleagues and feel like a valued member of the Wren family.
Operations Managers
Team Managers
Customer Care Advisors
Customer Care Warranty Advisors
Operation Managers
Team Managers
Installation Coordinators
Warranty Advisors
Operation Managers
Team Managers
Installation Support
Installation Planning
Case Management
Remedial Coordinators
Quality Analysts
Administrators
TESTIMONALS FROM
I’m enjoying every moment of my nine-year journey with Wren and it’s been amazing to see the company go from strength to strength. I thoroughly enjoy my role. I am excited to see how the business will develop in the future as I continue to be a part of the Wren success story.
My career progression has been an incredible journey of growth. When I started my Career at Wren as an Installation Co-ordinator, I've embraced every opportunity to learn, adapt, and excel to progress to where I am today as a Customer Operations Manager. I have navigated through challenges, continuously improving my skills, and reaching heights I once thought were beyond my grasp.
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